User questions
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What does the reference number look like?

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How do I close the "advance sale" account?

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How do I connect advance payments?

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Creating sample invoices from the old fiscalization system and invoices from the new fiscalization system that are not on the device.

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Issuance of "advance sales" invoice

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It is not possible to cancel the account because the account is overdrawn, or the device sends a notification that the account has already been cancel

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How do I print the pre-invoice?

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Is there a time limit for canceling an invoice?

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How to cancel an invoice?

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How do I activate card payment on the N910 PRO?

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Every day I open and close the fiscal day. However, every day I have an excess cash in my cash register on the home screen, the excess is always the s

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Customer identification/cash account/TIN field

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Field for customer identification when canceling.

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The bill says "This is not a bill"

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How to read the items from the cash register to pull the 13 character barcode. Always pull 12 digits?

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Daily report - an owerview

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The device does not print the receipt, but a blank paper comes out

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What to do with old cash register? We heard that the contract with MTS is not automatically terminated, but new accounts are arriving.

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Everything was done as the instructions say, but every time it returns to the previous item GTIN

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The cash register is activated and working, but does not log into the back office, there is no cash register type in the "Devices" section.

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Is it possible to modify the old printers to adapt to the new cash registers?

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Mass insertion of prices and items?

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During the installation it stops at synchronization, and now it says "license unavailable"?

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All explanations for non-cash payments?

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How to add the name, address of the customer or our account number on the fiscal account?

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Recording of a burmese payment that is older than the issuance of the Advance-Sales fiscal invoice (AP)

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Entering items on the advance account.

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Is it mandatory to enter ESIR time on the account?

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Does the invoice show a customer ID?

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"Check internet connection" when activating the device?

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Why VAT groups do not appear?

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ESDC is locked?

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Where is the device serial number?

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After activating the license, the password confirmation email did not arrive?

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What should I do when processing the invoice takes more than 30 seconds?

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How to activate and deactivate training mode?

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The beginning and end of the day?

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Which security element format is required for the N910 PRO and which for the GE 10 BOX?

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How to search for items by code?

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What does "Push service disconnected" mean?

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Where can I find the PIN code for the security feature?

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GALEB is one of the leaders in the field of entrepreneurship in our region, and it was the first registered private company in the former SFRY.

We are the largest Serbian manufacturer of fiscal devices, GPS systems, signaling and safety systems for railways, metal processing and production of metal packaging. Behind us are decades of work, success, progress, years in which we built trust among 30 thousand business associates in 27 countries, on four continents.

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